Privacy Policy

Last Updated: March 30, 2026

At Juniper Peak Home Services, we treat your data like a load-bearing wall: we don't mess with it unless it’s absolutely necessary for the structural integrity of your project. This policy outlines how we handle the information you provide via our digital widgets, booking tools, and field office portals.

1. Information We Collect

To provide accurate quotes and professional service, we collect:

• Contact Details: Name, email, phone number, and service address.
• Technical Data: Square footage, system specifications, and project requirements entered into our calculators.
• Financial Info: Securely handled via third-party processors (HouseCall Pro/Stripe); we never store full credit card numbers on our local servers.

2. Data Usage & The Trinity Protocol

Your data is used strictly to power our Trinity Protocol (Server-Side verification) to provide:

• Instant service estimates and "Half-Day Hero" scheduling.
• On-site verification and project audits.
• Service reminders and warranty tracking.

3. Third-Party Partners

We don't sell your data to lead-generation lists. We only share information with the critical tools required to run our field operations:

• Supabase: Our secure database "Vault" for project and price book management.
• HouseCall Pro: Our primary booking and dispatch engine.
• Google/Meta: Standard site analytics to ensure our widgets are performing correctly.

No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

4. SMS & Communication

By providing your phone number, you agree to receive project updates and technician arrival notifications via text. You can opt-out at any time by replying "STOP." We value your time as much as our own—no spam, just service.

5. Data Security & Your Rights

We "measure twice" when it comes to security. If you wish to have your data modified or removed from our records, please contact us at the address below.